Privacy Policy

We are committed to maintaining  the accuracy, confidentiality, and security of your personally  identifiable information ("Personal Information"). As part of this  commitment, our privacy policy governs our actions as they relate to the  collection, use and disclosure of Personal Information. Our privacy  policy is based upon the values set by the Canadian Standards  Association's Model Code for the Protection of Personal Information and  Canada's Personal Information Protection and Electronic Documents Act.

1. Introduction

We are responsible for maintaining and protecting the Personal  Information under our control. We have designated an individual or  individuals who is/are responsible for compliance with our privacy  policy.


2. Identifying Purposes

We collect, use and disclose Personal Information to provide  you with the product or service you have requested and to offer you  additional products and services we believe you might be interested in.  The purposes for which we collect Personal Information will be  identified before or at the time we collect the information. In certain  circumstances, the purposes for which information is collected may be  clear, and consent may be implied, such as where your name, address and  payment information is provided as part of the order process.

3. Consent

Knowledge and consent are required for the collection, use or  disclosure of Personal Information except where required or permitted by  law. Providing us with your Personal Information is always your choice.  However, your decision not to provide certain information may limit our  ability to provide you with our products or services. We will not  require you to consent to the collection, use, or disclosure of  information as a condition to the supply of a product or service, except  as required to be able to supply the product or service.

4. Limiting Collection

The Personal Information collected will be limited to those  details necessary for the purposes identified by us. With your consent,  we may collect Personal Information from you in person, over the  telephone or by corresponding with you via mail, facsimile, or the  Internet.

5. Limiting Use, Disclosure and Retention

Personal Information may only be used or disclosed for the  purpose for which it was collected unless you have otherwise consented,  or when it is required or permitted by law. Personal Information will  only be retained for the period of time required to fulfill the purpose  for which we collected it or as may be required by law. [If applicable, include a description of any parties with whom you may share Personal Information.

6. Accuracy

Personal Information will be maintained in as accurate,  complete and up-to-date form as is necessary to fulfill the purposes for  which it is to be used.

7. Safeguarding Customer Information

Personal Information will be protected by security safeguards  that are appropriate to the sensitivity level of the information. We  take all reasonable precautions to protect your Personal Information from any loss or unauthorized use, access or disclosure.

8. Openness

We will make information available to you about our policies  and practices with respect to the management of your Personal Information.

9. Customer Access

Upon request, you will be informed of the existence, use and disclosure of your Personal  Information, and will be given access to it. You may verify the accuracy  and completeness of your Personal Information, and may request that it  be amended, if appropriate. However, in certain circumstances permitted  by law, we will not disclose certain information to you. For example, we  may not disclose information relating to you if other individuals are  referenced or if there are legal, security or commercial proprietary restrictions.

10. Handling Customer Complaints and Suggestions 

You may direct any questions or enquiries with respect to our privacy policy or our practices by


Janet McNaught

Additional Information


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Cookies are widely used and most web browsers are configured  initially to accept cookies automatically. You may change your Internet  browser settings to prevent your computer from accepting cookies or to  notify you when you receive a cookie so that you may decline its  acceptance. Please note, however, if you disable cookies, you may not  experience optimal performance of our website.

Other Websites

Our website may contain links to other third party sites that  are not governed by this privacy policy. Although we endeavour to only  link to sites with high privacy standards, our privacy policy will no  longer apply once you leave our website. Additionally, we are not  responsible for the privacy practices employed by third party websites.  Therefore, we suggest that you examine the privacy statements of those  sites to learn how your information may be collected, used, shared and  disclosed.